Technical Support and Resources

Technical Support & Guides

Technical Guidance and Support is attainable through an online ticketing system within the WiSen Visualisation Platform along with the attainment of hardware & software guides.

In addition, a series of tutorial guidance videos are defined and updated below.

Video Tutorial Series – Hardware

WiSen GSM Configuration

WiSen – Gateway GSM Configuration – Real Time

WiSen – 1A04 1xVW Interface Node

WiSen – 1A05 4xVW Interface Node

WiSen – 1A06 8xVW Interface Node

WiSen – 1B02 Foil Gauge Node

WiSen – 1C02 2x Analogue Interface Node

WiSen – 1F06 07 08 D Node

WiSen – 1302 S-Node

WiSen – 1304 M-Node

WiSen – 3001 Camera Node

WiSen – Visual Node

Video Tutorial Series – Software

WiSen Quick Guide Video Series – How to set & define end user access within the Web Portal

WiSen Quick Guide Video Series – How to apply a RefID to Nodes within the Web Portal

WiSen Quick Guide Video Series – How to define a Null Reference Data Point from Baseline Datal

WiSen Quick Guide Video Series – How to define a Null Reference Data Point from Baseline Data

WiSen Quick Guide Video Series – How to set null reference values for distance nodes

WiSen Quick Guide Video Series – How to Apply a Temperature Correlation Formula

WiSen Quick Guide Video Series – How to configure & setup warning triggers & alerts

WiSen Quick Guide Video Series – How to Hide Value Readings within the Web Portal

WiSen Quick Guide Video Series – How to Archive & Retrieve Data

WiSen Quick Guide Video Series – How to remove a false step from a dataset

WiSen Quick Guide Video Series – How to Create a Linked Node Profile Model

WiSen Quick Guide Video Series – How to setup a Railway Project

WiSen Quick Guide Video Series – How to setup & apply VW Crackmeter Formula within the Web Portal

WiSen Quick Guide Video Series – Diagnostics Multi Attribute Condition Plot Analysis